FAQs
What does shipping cost?
- We offer flat rate shipping at $7.95 within the contiguous United States
- If your order is comprised of jewelry only, we offer flat rate shipping at $4.95 within the contiguous United States
- For international shipping, Alaska & Hawaii, please contact us at service@elimindi.com for rates.
What is your return policy?
90 Day Happiness Guarantee
If for any reason you are unhappy with your purchase you can return it up to 90 days after you receive the goods.
- Gift Certificates & food products cannot be returned
- We reserve the right to refuse a return if the item is not in new condition
How do I return a product?
We offer a flat rate for returns (within the contiguous United States)
- A US Postal Service return label is included in your shipment for your convenience
- When you use it, $7.95 will be deducted from your return.
- If your order is comprised of jewelry only, then $4.95 will be deducted.
- Please fill out the return form provided with your shipment.
- Please return the product in its original shipping box.
You are welcome to ship via your own method, please ship to:
- Elimindi
470 Schooleys Mt. Road Suite 206
Hackettstown, NJ 07840 - Please include your name and address so that we can credit your account.
- Please return the product in its original shipping box.
Exchanges are free, how does that work?
- If you would like to return an item or items & want to re-order the same item or items in a different size or color‚ we are happy to provide free shipping on your replacement order.
- Please contact one of our fit specialists to re-order and have the shipping fee waived. You can contact a fit specialist at christy@elimindi.com or call 844-Elimindi (354-6463)
- After placing your re-order, please make your return as described in our returns section.
How does the 15% fund work?
- We donate 15% of the profit from your purchase to humanitarian projects & organizations. You select which you would like to support at check out.
- Additionally, we finance the costs of planning & executing humanitarian projects which include materials, labor and administration.
- Also, we increase awareness for organizations by creating & promoting digital marketing pages that showcase their works to prospective donors.
Is my information secure?
We follow strict protocols to protect the confidentiality and security of information transmitted using this website and other forms of communication. Our website uses Secure Sockets Layer (SSL) with 128-bit encryption to protect the data being transmitted. Your information is never sold. See our full privacy policy here.
How do I reach a fit specialist?
Call 844-Elimindi (354-6463) or email christy@elimindi.com.
Why is the color of my garment different than what is on the site?
Computer monitors vary in their color calibration. We go to great lengths to take accurate photographs; however, we cannot control the individual monitor that you view the images on.
Is your apparel really 100% USA made?
Yes. The fabrics are loomed & knitted, the colors are dyed, the garments are cut & sewn and the apparel is designed all in the USA.